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May

Warranty Service Technician

SolutionOne - Mornington, VIC

IT
Source: FMP Jobs

JOB DESCRIPTION

SolutionOne is deeply entrenched within the Mornington Peninsula and responsible for providing technical support, consulting services, and hardware supply to over 1000 organisations locally and more than 40 schools across Eastern and Southern Metro Melbourne with direct hands-on and remote IT support. SolutionOne has a strong presence in the education sector, through their education division, Edunet, we supply 450 schools with IT hardware providing experienced advice ensuring schools are making the best decisions to enhance students learning experiences.

Our warranty service team is growing. They have now hit the next critical milestone of needing to add an additional team member to cover the incoming workload.

The Warranty Service Technician has responsibility for performing repairs to laptops, desktops and tablets in a timely and efficient matter either remotely or onsite. The role works within the Service team, building strong relationships with customers and assisting junior technicians when appropriate.